These Terms and Conditions govern the use of the Crown Casino online product website and related services made available to users located in Australia. By accessing, browsing or using this website, you acknowledge that you have read, understood and agree to be bound by these Terms and Conditions, together with any policies referenced herein. If you do not agree, you must immediately cease using the website.
1. Definitions
For the purposes of these Terms and Conditions, the following definitions apply: “Crown Casino”, “we”, “us” and “our” refer to the operator of the Crown Casino online product website; “Website” means any Crown Casino branded online product or information site accessible from Australia; “User”, “you” and “your” refer to any individual accessing or using the Website; “Services” means informational content, account functionality where applicable, promotional tools and any other features made available via the Website.
2. Eligibility and Jurisdiction
The Website is intended solely for residents of Australia who are at least 18 years of age or the minimum legal age for gambling in their state or territory, whichever is higher. By using the Website, you represent and warrant that you satisfy this age requirement and that access to the Website is not unlawful under the laws of your state or territory. It is your responsibility to ensure that your use of the Website complies with all applicable Australian federal, state and territory laws and regulations.
3. Nature of the Website
The Website provides information about the Crown Casino brand, products and services, and may include links or references to online gambling services where permitted by law. Unless explicitly stated otherwise, information on the Website is provided for general informational purposes only and does not constitute financial, legal or gambling advice. You are solely responsible for any decisions made based on information obtained from the Website.
4. Account Registration and Security
Where the Website offers or links to account creation or login functionality, you agree to provide accurate, current and complete information and to update such information as necessary to keep it accurate and complete. You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account. You must notify us promptly of any unauthorised use of your account or any suspected breach of security. We may suspend or terminate access to your account at our discretion if we believe these Terms and Conditions have been breached.
5. Verification and Know Your Customer (KYC)
To comply with Australian regulatory requirements, we may request identity, age and address verification documentation before granting or continuing access to certain services. You agree to provide accurate documentation on request and acknowledge that failure to do so may result in suspension or termination of access. Verification procedures may include checks against third-party databases, subject to applicable privacy laws.
6. Use of the Website
You agree to use the Website solely for lawful purposes and in accordance with these Terms and Conditions. You must not use the Website in any way that could damage, disable, overburden or impair any server or network, interfere with any other party’s use of the Website, or attempt to gain unauthorised access to any systems or data. You must not introduce malware, attempt to circumvent security features, scrape content, or use automated tools to access the Website except as permitted by applicable law and these Terms and Conditions.
7. Intellectual Property
All intellectual property rights in and to the Website and its content, including but not limited to text, graphics, logos, icons, images, software and design, are owned or licensed by Crown Casino and are protected under Australian and international intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the Website for personal, non-commercial purposes only. You must not reproduce, modify, distribute, transmit, publicly display, create derivative works from or otherwise exploit any part of the Website without our prior written consent.
8. Information Accuracy and Changes
While reasonable efforts are made to ensure that information on the Website is accurate and up to date, we do not guarantee the completeness, accuracy or reliability of any content. Information, including details of products, promotions, bonuses and eligibility criteria, may be updated, modified or withdrawn at any time without notice. It is your responsibility to review the applicable terms for any product or promotion before relying on them.
9. Bonuses, Promotions and Offers
Any reference on the Website to bonuses, promotions, loyalty programs or special offers is subject to specific terms and conditions that may be published separately. Eligibility may be restricted by location, age, account status or other criteria. In the event of inconsistency between these Terms and Conditions and the specific terms of a promotion, the specific terms will prevail to the extent of the inconsistency. We reserve the right to modify, suspend or cancel any promotion at our discretion, subject to applicable law.
10. Payments and Financial Transactions
Where the Website facilitates or links to payment or deposit functionality, you agree that all financial transactions will be conducted in accordance with applicable Australian laws and the payment terms provided at the time of transaction. You must only use payment methods that are legally and rightfully yours. We are not responsible for fees, charges or exchange rate fluctuations imposed by your bank or payment provider. All suspicious or potentially unlawful transactions may be reported to relevant authorities.
11. Responsible Use and Gambling
Crown Casino supports responsible gambling and responsible use of its products and services. Information about responsible gambling tools, self-exclusion, deposit limits and support services may be provided via the Website. You are encouraged to review and use these tools where appropriate. Nothing in these Terms and Conditions limits any rights or protections you may have under Australian consumer or gambling legislation.
12. Third-Party Links and Services
The Website may contain links to third-party websites or services, including external gambling platforms, payment providers and information resources. These links are provided for convenience only and do not constitute endorsement or control by Crown Casino. We are not responsible for the content, security, practices or policies of third-party sites. Your use of third-party websites and services is subject to their own terms and conditions and privacy policies.
13. Privacy and Data Protection
Collection, use and disclosure of personal information in connection with the Website are governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference. The Privacy Policy sets out how we comply with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles. By using the Website, you consent to the handling of your personal information in accordance with the Privacy Policy.
14. Limitation of Liability
To the maximum extent permitted by law, Crown Casino excludes all warranties, representations and conditions, whether express or implied, in relation to the Website and its content. We do not warrant that the Website will be uninterrupted, error-free or free from viruses or other harmful components. To the extent permitted by law, our liability for any loss or damage arising from or in connection with the Website is limited, at our option, to the resupply of the relevant service or the cost of resupply. Nothing in these Terms and Conditions excludes, restricts or modifies any consumer guarantees or rights that cannot be excluded under the Australian Consumer Law.
15. Indemnity
You agree to indemnify and hold harmless Crown Casino, its related bodies corporate, officers, employees and agents from and against any claims, liabilities, damages, losses, costs and expenses arising out of or in connection with your breach of these Terms and Conditions, your misuse of the Website or your violation of any law or the rights of any third party.
16. Suspension and Termination
We may, at our discretion and without prior notice, suspend or terminate your access to the Website, or any part of it, if we reasonably believe that you have breached these Terms and Conditions, engaged in unlawful conduct or compromised the security or integrity of the Website. Termination does not affect any rights or obligations that have accrued up to the date of termination.
17. Changes to These Terms and Conditions
We may amend these Terms and Conditions from time to time. Updated versions will be published on the Website with an effective date. Your continued use of the Website after the effective date constitutes your acceptance of the amended Terms and Conditions. You are responsible for regularly reviewing this page to ensure you are familiar with the current version.
18. Governing Law and Dispute Resolution
These Terms and Conditions are governed by the laws in force in the State of Victoria, Australia, and the Commonwealth of Australia, as applicable. You submit to the non-exclusive jurisdiction of the courts of Victoria and the courts of appeal from them. Before commencing formal proceedings, you agree to use reasonable endeavours to resolve any dispute with us through good faith negotiations.
19. Severability
If any provision of these Terms and Conditions is held to be invalid, unlawful or unenforceable by a court of competent jurisdiction, that provision will be severed to the extent of the invalidity, and the remaining provisions will continue in full force and effect.
20. Contact Information
If you have any questions regarding these Terms and Conditions or the use of the Website, you should contact Crown Casino through the contact details provided on the Website, including any customer support channels designated for users in Australia.